Privacy Policy of DP1 DESIGN LLC, New Orleans
This page is the official privacy policy of DP1 DESIGN LLC, a digital marketing agency founded in 2001 and located at 141 Allen Toussaint Blvd. #244, New Orleans, LA 70124. It describes data collection, cookies, analytics, GDPR and CCPA/CPRA rights, and how to contact DP1 DESIGN about privacy: (504) 247-4345 or support@dp1design.com.
Information we collect
DP1 DESIGN LLC (“DP1 DESIGN,” “we,” “us”) collects information in three ways when you use dp1design.com or work with us:
- Information you give us. When you submit a contact form, request an AI Visibility Audit, subscribe to our emails, or become a client, you may provide your name, business name, email address, phone number, website URL, and details about your project or marketing goals.
- Information collected automatically. Like most websites, we collect analytics data - pages viewed, time on page, referring source, approximate location (city level), device and browser type, and IP address - through cookies and similar technologies.
- Information from third parties. If you interact with our advertising on platforms like Google or Meta, those platforms may share campaign interaction data with us in aggregate or pseudonymous form.
We collect only what we need to respond to you, deliver services, and understand how our website performs. We do not collect sensitive categories of personal information such as health, financial account, or biometric data through this website.
How we use your information
We use the information we collect to:
- Respond to inquiries and deliver the services or audits you request
- Send proposals, invoices, reports, and service communications to clients
- Send marketing emails you have opted into - every one includes an unsubscribe link
- Measure and improve our website, content, and advertising performance
- Protect our website against fraud, abuse, and security threats
- Comply with legal obligations, such as tax and accounting requirements
Where the GDPR applies, our legal bases are: performance of a contract (client services), consent (marketing emails, non-essential cookies), and legitimate interest (site analytics, security).
Third-party services
We rely on a small set of vendors that may process data on our behalf:
- Google Analytics 4 - website traffic measurement (Google LLC)
- Meta Pixel - advertising measurement and audiences (Meta Platforms, Inc.)
- Cloudflare - content delivery, performance, and security
- Form and email marketing providers - processing of contact form submissions and delivery of email newsletters you subscribe to
Each vendor operates under its own privacy policy and, where applicable, a data processing agreement with us. We configure these tools to minimize data collection - for example, IP anonymization where the tool supports it.
Data retention
We keep personal information only as long as we need it. Contact form inquiries are retained for up to 24 months so we can follow up on your project. Client records, contracts, and invoices are retained for 7 years to satisfy tax and legal obligations. Analytics data is retained per Google Analytics 4 settings (14 months). Email subscriber data is kept until you unsubscribe, after which it is suppressed or deleted.
Your rights
If you are in the European Economic Area or the UK (GDPR)
You have the right to access the personal data we hold about you, to rectify inaccurate data, to request erasure, to receive your data in a portable format (portability), and to object to or restrict certain processing, including direct marketing. You may also withdraw consent at any time and lodge a complaint with your local supervisory authority.
If you are a California resident (CCPA/CPRA)
You have the right to know what personal information we collect and how we use it, to request deletion or correction of your personal information, and to opt out of the sale or sharing of personal information. DP1 DESIGN does not sell personal information and has not sold personal information in the preceding 12 months. We will never discriminate against you for exercising any privacy right.
To exercise any right, email support@dp1design.com or call (504) 247-4345. We will verify your identity and respond within the timeframe the applicable law requires (generally 30–45 days).
Children’s privacy
Our website and services are directed at businesses and are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it promptly.
Data security
We protect personal information with measures appropriate to its sensitivity: TLS encryption on all pages of dp1design.com, access controls that limit data to team members who need it, reputable vendors with their own security programs, and multi-factor authentication on our administrative systems. No method of transmission or storage is 100% secure, but we work to keep risk low and will notify affected individuals of any breach as the law requires.
International transfers
DP1 DESIGN is based in the United States, and the vendors we use store data primarily on U.S. servers. If you access our site from outside the U.S., your information will be transferred to and processed in the United States. Where the GDPR applies to a transfer, we rely on our vendors’ safeguards such as Standard Contractual Clauses or participation in the EU–U.S. Data Privacy Framework.
Changes to this policy
We may update this policy as our practices or the law change. The effective date at the top of this page will always reflect the current version, and material changes will be announced on this page before they take effect. Your continued use of the site after an update constitutes acceptance of the revised policy.
Contact us
Questions, requests, or concerns about this policy or your data:
- DP1 DESIGN LLC
- 141 Allen Toussaint Blvd. #244, New Orleans, LA 70124
- Phone: (504) 247-4345
- Email: support@dp1design.com
Privacy Policy - frequently asked questions
Does DP1 DESIGN sell my personal data?
No. DP1 DESIGN does not sell personal information and has not sold personal information in the preceding 12 months. We share data only with the service providers named in our privacy policy, such as Google Analytics 4, Meta Pixel, Cloudflare, and our form and email providers, and only so they can perform services on our behalf.
How do I request deletion of my data?
Email support@dp1design.com or call (504) 247-4345 and ask us to delete your personal information. We will verify your identity and respond within the timeframe required by applicable law, generally 30 to 45 days. Some records, such as invoices we must keep for tax purposes, may be retained where the law requires it.
What cookies does dp1design.com use?
We use three categories: essential cookies required for the site to function and stay secure, analytics cookies from Google Analytics 4 that measure traffic in aggregate, and marketing cookies such as the Meta Pixel that measure our advertising. Where required by law, a consent banner lets you accept or reject the non-essential categories, and you can also block cookies in your browser settings.
Who do I contact with a privacy question?
Contact DP1 DESIGN LLC at support@dp1design.com or (504) 247-4345, or write to 141 Allen Toussaint Blvd. #244, New Orleans, LA 70124. We handle access, correction, deletion, portability, and opt-out requests under both the GDPR and the CCPA/CPRA.
Questions about your data?
We answer privacy questions the same way we answer everything else - plainly and quickly. Reach out and a human will respond.
(504) 247-4345 · support@dp1design.com · New Orleans, LA